Effective Date: 28 November 2025 Last Updated: 28 November 2025

IMPORTANT: These Terms govern your engagement with RIDENUFF LTD as a self-employed Worker and set out your rights and obligations.

1. Status and Relationship

1.1. Self-Employed Worker Status: You acknowledge and agree that your relationship with RIDENUFF LTD (the “Operator,” “we,” or “us”) is that of a self-employed individual who holds Worker Status under UK employment law, and is not an employee. 1.2. Principal Contractor: You act as a contractor providing transportation services to the Operator, which in turn contracts as the principal carrier with the passenger (as mandated by TfL Regulation 9(14)). 1.3. Licensing Requirement: You must, at all times, hold a valid Private Hire Driver Licence and ensure the vehicle you use holds a valid Private Hire Vehicle Licence, both issued or deemed valid by Transport for London (TfL).

2. Financials and Fees

2.1. Driver Earnings: You will receive the base fare for each completed journey, less the Operator’s Platform Charges and any applicable subscription fees. 2.2. Operator Charges: RideNuff charges: a) A Subscription Fee (as defined in the App/Platform Documentation). b) Per-Ride Platform Charges (if applicable, as defined in the App/Platform Documentation). 2.3. Optional Tips: You shall receive 100% of any optional tips paid by passengers through the App. 2.4. Statements: The calculation of fares, Platform Charges, and any deductions will be clearly visible in your weekly or periodic statements.

3. Worker Rights and Holiday Pay

3.1. Holiday Pay Entitlement: In compliance with your statutory rights as a Worker, all fares include an accrued amount for statutory annual leave entitlement, calculated at 12.07% of the net fare (after deduction of the Operator's Platform Charges and before any tips). 3.2. Payment of Holiday Pay: The accrued Holiday Pay balance will be clearly visible in your statements and is paid out to you weekly or upon your request. 3.3. Unused Balance: Any unused Holiday Pay balance shall be paid out to you upon your ceasing to use the RideNuff platform (i.e., termination of these Terms).

4. Safety, Reporting and Fatigue Management (Duty of Care)

4.1. Maximum Driving Hours: To ensure public safety and manage fatigue, you must not exceed a maximum of twelve (12) Active Driving Hours in any rolling twenty-four (24) hour period. 4.2. Mandatory Rest: Following the completion of the 12-hour active driving limit, you are required to take a mandatory continuous rest period of twelve (12) hours. 4.3. Regular Breaks: You must ensure that you take regular and adequate breaks during all working periods. 4.4. Reporting Obligation: You must immediately notify RideNuff if: a) You become medically unfit to drive; or b) You have reached or exceeded the permitted driving hours limit, including time spent driving for any other operator or PHV work. 4.5. Account Pausing: The Operator reserves the right to automatically pause or restrict your access to the App if its systems indicate you have reached the Active Driving Hours limit or for any other safety-related reasons, without prior notice.
 

4.6. Reporting of Offences, Convictions and Medical Changes 4.6.1. You must notify RideNuff immediately in writing (and in any event within 24 hours) if, at any time during the term of this Agreement, you are:

(a) Arrested, charged, cautioned, or convicted of any criminal offence; (b) Reported for, charged with, or convicted of any motoring offence (including fixed penalty notices or speed awareness courses); (c) The subject of any investigation by TfL, the Police, or any other regulatory body; (d) Disqualified from driving or have your PHV driver’s licence suspended or revoked; or (e) Diagnosed with any new medical condition (or a change in an existing one) that may affect your ability to drive safely.

4.6.2. You acknowledge that failing to report these matters to us immediately constitutes a material breach of this Agreement. 4.6.3. You further acknowledge your statutory obligation to report such matters directly to Transport for London (TfL) within 48 hours as required by current Private Hire Regulations.

5. Vehicle Damage and Cleaning Fees

5.1. Cleaning Fee Procedure: In the event a passenger soils or causes damage to your vehicle, warranting a cleaning or repair fee up to £150.00: a) You must immediately record video footage of the mess or damage. b) You must obtain a formal cleaning or repair receipt from a bona fide service provider. c) You must submit the video footage and the receipt (or scan thereof) to the designated Operator email address for verification and processing of the passenger charge. 5.2. Reimbursement: Upon satisfactory verification by the Operator, the corresponding fee will be charged to the passenger, and the full amount (up to £150.00) will be reimbursed to you.

6. Lost Property Handling

6.1. Immediate Reporting You must immediately report any lost property found in your vehicle via the App or the Operator’s dedicated channel and keep the item secure.

6.2. Handling and Return Obligation If the property cannot be returned to the customer while they are still in your vicinity, you must notify the Operator immediately. The Operator will then make arrangements to coordinate the property's return.

6.3. Mandatory Drop-Off (24-Hour Compliance) If the Operator cannot arrange an immediate return with the customer, you must deliver the lost property to the RideNuff office (or designated location) no later than twenty-four (24) hours after its discovery. You may not retain lost property for longer than 24 hours.

6.4. Driver Compensation You may receive compensation from the Operator for the time and expense incurred in the return or drop-off of the lost property, in line with the Operator’s prevailing compensation policy.

7. Indemnities and Termination

7.1. Indemnity: You shall indemnify RideNuff against all liabilities, costs, expenses, damages and losses arising directly from your negligence, breach of these Terms, or failure to comply with any statutory or regulatory obligation, including TfL licence conditions. 7.2. Suspension/Termination: The Operator may suspend or terminate your access to the platform immediately if you breach any of your licence conditions, fail to comply with the Safety, Reporting and Fatigue Management (Duty of Care)
(Clause 4), or engage in unsatisfactory conduct.